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Devonshires is authorised and regulated by the Solicitors Regulation Authority under registration number 0049857. All of our qualified lawyers are subject to rules and principles of professional conduct.
The firm is authorised under the Financial Services and Markets Act 2000 to undertake exempt regulated activities without being authorised by the Financial Conduct Authority, provided that we comply with rules made by the Solicitors Regulation Authority. Such rules specify the regulated activities which the firm may and may not undertake. We do not carry on mainstream financial services activities, which would require us to be regulated by the FSA. We are permitted to perform limited regulated financial activities in addition to our normal professional services, in the form of insurance mediation activities. This is broadly advising on, selling and the administration of insurance contracts. We may only conduct such activities where they are complementary and incidental to the provision of a particular professional service to a particular client.
Market Abuse Directive 2005
The Market Abuse Directive imposes obligations on listed companies concerning the disclosure and control of inside (i.e. price sensitive) information. We can, if you are a company listed on the Main Market of the London Stock Exchange, assist you in complying with your obligations such as maintaining an insider list in accordance with the disclosure rules.
Complaints
Devonshires is committed to high quality legal advice and client care. If you are unhappy about any aspect of the service you have received or about the bill, please contact your Client Partner, or if you prefer, our Complaints Partner, whose details can be provided on request. We have a procedure in place which details how we handle complaints which is available on request. We have eight weeks to consider your complaint. If we have not resolved it within this time, you may have the right to complain to the Legal Ombudsman. Please note that the Legal Ombudsman can only accept complaints from individuals, beneficiaries of an estate/trust, and small businesses and charities. The Legal Ombudsman cannot accept complaints from public bodies or corporate entities. If you would like to know whether you are eligible to complain to the Legal Ombudsman, then please contact it directly.
If you are not satisfied with our handling of your complaint, you may have the right to complain to the Legal Ombudsman who can be contacted on 0300 555 0333 or you can email your complaint to enquiries@legalombudsman.org.uk. Normally, you will need to bring a complaint to the Legal Ombudsman within six months of receiving a final written response from us about your complaint or within six years of the act or omission about which you are complaining occurring, or within three years from when you should have known about the complaint.
