Consultation on the Introduction of Tenant Satisfaction Measures


Categories:
Housing Management & Property Litigation
Tags:
HMPL

The Regulator of Social Housing is seeking views on its proposals for tenant satisfaction measures (TSMs) which are part of implementing changes to consumer regulation set out in the Government’s Social Housing White Paper. Donna McCarthy and Nick Billingham will take you through the key consultation provisions and facilitate discussion on the proposals in order to help you to prepare a response.

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