Victoria Smith

Victoria Smith


Areas of Expertise

Vicky acts for landlords in both England and Wales, advising on a wide range of housing management matters, including housing conditions claims and complex possession and ASB matters.

Vicky regularly advises social landlords on matters involving the Housing Ombudsman, reviewing policies and procedures in light of recommendations and orders, providing staff training and advising in respect of adverse determinations and grounds for review.

Vicky acts for RSLs in Wales, assisting with contentious housing management matters, as well as advising on complex changes introduced by the Renting Homes (Wales) Act 2016.

Vicky has expertise in tackling tenancy fraud and regularly assists landlords with obtaining large Unlawful Profit Orders.


Vicky started her legal career in Wales, before relocating to London. Over the years, Vicky has gained extensive experience advising social landlords in both England and Wales.

Vicky has a passion for tenancy fraud and has successfully assisted a number of large RPs with obtaining Unlawful Profit Orders. One of which, was for over £145,000, said to be the second largest of its kind at the time. Others have been in excess of £75,000.


Vicky regularly writes articles for online publication and contributes to our Housing Management Brief, as well as heading up our Housing Management Brief for Wales.

Vicky has featured in Inside Housing, writing on topics including the Housing Ombudsman and Renting Homes Wales.

Vicky appeared on the Housing Ombudsman’s Podcast, interviewing Richard Blakeway on the Housing Ombudsman’s Spotlight Report on noise complaints.


Vicky regularly speaks at events and conferences, as well as presenting webinars and delivering client training. Recent examples include:

  1. Chairing a webinar on ASB, interviewing speakers from the APPG and Resolve.
  2. Delivering training to Echelon on the Housing Ombudsman’s Spotlight Reports
  3. Speaking on tackling tenancy fraud at the National Investigations Conference and Shires Fraud Forum.
  4. Organising and speaking at a Housing Fraud Conference, held in partnership with HTFI.

Professional Membership

Vicky is a Wales Committee Member for the Social Housing Law Association (SHLA). SHLA is a non-commercial organisation which aims to further the interest of social landlords and promote and develop better solutions to the legal problems faced by social landlords.


“Huge thanks Vicky – Thank you for handling a tricky case very effectively.”

“I just wanted to write to say thank you for all the help we have received from Vicky and the team. The feedback from everyone who has worked with them has been exceptional. [Their approach has been] collaborative, pragmatic and dynamic.”

Get in touch

020 7880 4244
London Office
Devonshires Solicitors LLP
30 Finsbury Circus

PA: Emily Conway
020 7880 4391

Notable Cases

Acted on behalf of a Registered Provider within possession proceedings brought against a tenant who had been unlawfully subletting their home for numerous years. At trial, we obtained an outright possession order, money judgment, costs and an Unlawful Profit Order of over £78,000.

Worked in partnership with a Council to obtain a without notice injunction order with an exclusion against two individuals who had taken over the homes of vulnerable council tenants. The offence, known as cuckooing, saw the two individuals coerce at least four vulnerable tenants into being allowed into their homes, using violence and abusive and intimidating behaviour. Shortly after the injunction order was granted one of the individuals breached the injunction order which resulted in them receiving a suspended prison sentence.


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