When managing adverse incidents it is important for providers to be open and transparent with people who use services and other people acting lawfully on their behalf in general in relation to care and treatment. Ensuring compliance with Regulation 20 of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014 is vital. In this webinar we will look at the specific requirements that providers must follow when things go wrong as well as the consequences of failure to comply.
About the speakers:
Katie Maguire, Partner, Devonshires
Katie advises on a wide range of non-contentious and contentious employment and pension issues. Katie’s noncontentious experience includes providing corporate support work on mergers and acquisitions in respect of TUPE and pensions, advising clients in respect of TUPE on service provision changes as well as advice in relation to disciplinaries, grievances, whistleblowing and operational advice as to restructures. In respect of pensions, Katie has expertise in advising clients on issues arising under the LGPS, SHPS, the NHS Pension Scheme and the Teachers’ Pension Scheme. Katie’s contentious work includes defending complex employment tribunal claims for discrimination, whistleblowing, unfair dismissal, breach of contract, breach of the Working Time Regulations and wrongful dismissal, as well as claims brought in the county court for unlawful deduction of wages. Katie has advised a number of clients in relation to safeguarding investigations, referrals to the Disclosure and Barring Service, mental capacity, and regulatory issues with the Care Quality Commission.
Donna McCarthy, Partner, Devonshires
Donna has a proven track record of advising care and support providers and has particular specialism in matters relating to the management of care homes, sheltered and supported housing as well as advising on issues relating to mental health, capacity and safeguarding. Donna has a broad portfolio covering advice in respect of Court of Protection matters; disputes arising from nomination agreements, management agreements, and contracts for the provision of care services and/or management of accommodation; compliance with CQC requirements and dealing with adverse inspections and advice in respect of all aspects of Safeguarding including compliance with multi-agency policies and procedures and participation in Safeguarding Adults Boards.
Lee Russell, Partner, Devonshires
Lee’s background in mental health, safeguarding and capacity sees him frequently advising on litigation involving those who lack capacity to do so. Lee also specialises in healthcare providers who are CQC registered, frequently advising registered providers of social housing on the health and social care aspects to their organisations, particularly on regulatory matters, safeguarding and dealing with adverse incidents. Lee’s broad range of experience includes advising on internal and regulatory investigations along with enforcement action by the CQC. Lee’s experience in complex adverse incidents, includes training to Board members and ‘lessons learned’ exercises. Lee also assists with non-contentious care aspects including the preparation of policies and procedures. More recently, in light of the COVID-19 situation, Lee has been advising on complex regulatory issues and safeguarding.