Alasdair Muir discusses the role of digital technology in improving tenant satisfaction and why housing associations shouldn’t lose sight of more traditional ways to enhance customer service.
From 6 April 2018, employers who are members of multi-employer defined benefit schemes will have the option of entering into a Deferred Debt Agreement (“DDA”) in order to avoid crystallisation of their employer debt when an employee cessation event occurs.
Not so long ago, apprenticeships were usually associated with the construction and engineering trades but as highlighted by National Apprenticeship Week, the tide has turned.
Every business has to manage risk but, for housing associations, the need has never been greater. Repercussions from the Grenfell fire tragedy combined with political and economic uncertainty has pushed risk management higher up the agenda.
UK Finance have yesterday announced that there is a new disclosure form which will take the place of the old CML Disclosure of Incentives Forms many of you will be familiar with.
In the competitive world of recruitment, agencies can have a tough time recovering their permanent fees. The most common dispute is that the agency didn’t introduce or place the candidate in the role or they were one of many companies to do so. To resolve this, the recruiter will have to prove that it is