New Consumer Standards (Part 2)
Monday 15th, April 2024
14:00 - 15:00

New Consumer Standards (Part 2)

New Consumer Standards (Part 2)

This webinar will focus on:

  • What agreements, policies and procedures may need to be reviewed and updated in light of the changes to the Consumer Standards
  • Key governance considerations, including the roles and responsibilities of H&S and Consumer Standards leads
  • The proposed approach of the Regulator to gradings and regulatory action, and how might link to triggers under funding agreements


Gemma Bell, Partner, Banking, Governance & Corporate

Gemma advises on a range of areas including social housing regulatory, charity law, governance, company and community benefit society law, corporate restructuring projects, joint ventures, stock transfers and mergers and acquisitions.

Gemma acts for a range of clients nationally including housing associations, local authorities, charities and social enterprises.

Matthew Waters, Partner, Banking, Governance & Corporate

Matthew works with organisations across the housing sector – registered providers, funders / investors, local authorities and developers – on a broad range of commercial, corporate and regulatory matters.

On the transactional side this includes structuring of investment / funding models, joint ventures, corporate group structuring, public / private partnerships, mergers and acquisitions. Advisory work includes new registrations, regulatory compliance, governance, subsidy control, grant and HRA matters.

Samantha Grix, Partner, Housing Management & Property Litigation

Samantha advises Private Registered Providers and Local Authorities across a spectrum of matters affecting the social housing sector including Housing Management and and has specialist knowledge of rent regulation.

This webinar is part of our New Consumer Standards series, please click here to register for part 3. 

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