A guide to the Housing Ombudsman’s new powers and Complaint Handling Code

27/03/2024 @ 2:00 pm – 3:00 pm –

The Housing Ombudsman and the Local Government and Social Care Ombudsman recently launched their aligned Complaint Handling Codes. The introduction of the Housing Ombudsman’s new Code follows a period of consultation after the implementation of the Social Housing (Regulation) Act 2023. The Code will take effect from 1 April 2024, bringing about changes for social landlords and increased powers for the Housing Ombudsman.

During this session, we will be taking you through the changes and new powers. We will provide guidance to assist with ensuring compliance with the new Code and highlight the implications of non-compliance.

InLaws Programme – Insolvency: When the end is nigh!

17/04/2024 @ 11:00 am – 12:00 pm –

UK insolvencies are on the rise and, as a business risk, they amount to a clear and present danger. Our insolvency, commercial and construction experts will provide practical insight as to how in house legal teams can spot the risk at an early stage and help protect their organisations when third parties (be that contractors, suppliers or commercial tenants) get into financial difficulties.

HMPL Building Blocks – A Housing Officer’s Guide to Court Proceedings

24/04/2024 @ 11:00 am – 12:00 pm –

Going to court can be a stressful experience in a new environment for housing professionals whether representing their organisation or attending as a witness. The aim of this Webinar is to help attendees understand the best way to prepare cases for Court and what to expect on the day.

Tackling Domestic Abuse – Good Practice for Social Housing Providers

26/04/2024 @ 11:00 am – 12:00 pm –

With new obligations on social housing providers requiring them to work cooperatively with other agencies to tackle domestic abuse and enable tenants to access appropriate support and advice, this session run by Donna McCarthy of Devonshires and Kelly Henderson from Addressing Domestic Abuse, will be a useful insight into the current landscape as well as an opportunity for them to provide their top tips for best practice and answer your questions.

JCT Contracts: New 2024 Edition

29/04/2024 @ 11:00 am – 12:30 pm –

The 2024 edition of the JCT Contracts are due to be published on Wednesday 17th April 2024. To help you understand the changes, our expert panel will deliver a comprehensive overview of the background and detail of the changes as they apply.

Better Together – How to Make Cost Sharing Arrangements Work

29/04/2024 @ 2:00 pm – 3:00 pm –

The sector continues to facing ongoing cost pressures. At a time where efficiency and cost-effectiveness are paramount, understanding the intricacies of cost sharing arrangements can be the key to unlocking savings and optimising resources.
When implemented effectively, these arrangements can create tax efficiencies as well as allowing organisations to share resources, skills and collaborate together.

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