Services
When the unexpected strikes, decisive action, clear thinking and coordinated leadership are essential. Our crisis management team supports clients through the full lifecycle of a crisis - from early prevention and preparedness, through rapid incident response, to long‑term recovery and resilience planning.
When a crisis hits, you need clear judgement, steady guidance and support that protects both your organisation and the people who lead it. Our crisis management team is built to support clients, boards, and general counsel teams through moments of critical risk, providing clarity, control, and a pathway to recovery.
Our team brings practical, experience-led advice from the outset. We help you take the right steps early, knowing decisions made under pressure will be scrutinised later.
We help organisations respond to a whole host of incidents including health and safety events, reputational allegations, environmental incidents, regulatory interventions, and other adverse incidents. The legal and reputational landscape around these issues is often complex with numerous stakeholders. We work alongside you and other third-party advisors from the outset so you can make decisions that are legally sound and commercially astute – all while helping you manage how the situation is understood by staff, stakeholders and the wider public where necessary.
Crisis also expose where systems, culture and governance need strengthening. Once the immediate pressure has eased, we can help support you through structured lessons-learned reviews and follow-up actions that build future resilience.
Our work with specialist regulated entities, including charities, housing associations and publicity exposed companies means we understand how different sectors operate under pressure and what good recovery looks like. As a crisis management firm, we help you protect your position, address risk and maintain trust at your most vulnerable.
Our Services
The first 72 hours of a crisis are often the most important. We move quickly, integrating with your internal team to provide clear direction and practical legal support, while keeping you sighted on both immediate risk and longer-term implications.
Our crisis management services include:
- Emergency response to critical incidents, including health and safety events and urgent operational risks.
- Media and communications advice covering defamation, malicious communications, harassment and privacy breaches.
- Support through regulatory, civil and criminal investigations, including inquests and public inquiries.
- Internal investigations and reviews.
- Pre and post publication advice, including emergency injunctions and press/broadcast strategy.
- Social media support: removing defamatory content, identifying anonymous users and seeking appropriate redress.
- PR and media handling with trusted crisis communications partners.
- Privileged forensic investigations and engagement with regulators and stakeholders.
- Training and reviews, including structured lessons-learned sessions.
We advise regulated bodies including national charities, health and social care providers, housing associations, professional services firms, public and private companies. Whatever the issue, we help you act quickly, stay ahead of the narrative and make decisions that are defensible in the long term, and workable in the moment.
Meet the Team
Our crisis management team brings together specialists from across the firm, combining regulatory, civil and criminal expertise. We advise boards, senior executives and individuals, and work closely with in-house communications teams and external PR specialists where needed.
As reputation management lawyers, we bring a detailed understanding of how crises unfold publicly as well as legally.
Our team have extensive experience in preparing for crisis moments and dealing with those that come around more unexpectedly. This range of experience allows us to respond from every angle - operational, legal, reputational and strategic. It also means we can anticipate how an incident in one area is likely to play out elsewhere, whether in the media, before regulators or later in the courts.
Clients describe our approach as calm, pragmatic and collaborative, in one instance having described working with us as "a dream… always a team effort."
If you need to protect your business or recover from a fast-moving incident, we can help you understand the options, decide the next steps and move through each stage of the response with legal clarity and control.
Contact us
For initial enquiries please complete this form and send us a message. We’ll direct your enquiry to the appropriate person.