Housing Advisory Services

For landlords, staying ahead of legal and regulatory change is essential. The pace can be demanding, and gaps in compliance can quickly lead to disputes, operational difficulty and reputational risk. Our team helps landlords navigate this landscape with clarity and confidence. Since establishing our specialist housing management practice in 1990, we’ve supported landlords across England and Wales with practical, commercially focused advice backed by deep sector experience. As one of the largest dedicated teams in the country, we provide the scale, specialist expertise and resilience needed to manage regulatory change effectively.

Recognised as leaders in the field and ranked Band 1 in Chambers and Partners and Tier 1 in Legal 500, we advise more than 350 landlords - including G15 members, for‑profit and not‑for‑profit Registered Providers of Social Housing, Registered Social Landlords, Local Authorities, Housing Co-operatives, care and support providers, institutional and private landlords. This breadth gives us a detailed, real‑world understanding of sector pressures, regulatory standards and the governance frameworks that drive effective decision‑making.

Our approach is built on clarity, commercial perspective and technical precision. Whether reviewing tenancy frameworks, drafting policies or guiding organisations through emerging regulatory obligations, we work closely with clients to deliver advice that fits their operational reality - and supports confident, compliant decision‑making.

Our Services

Our advisory and consultancy services draw on decades of sector experience and are designed to help landlords maintain compliance, strengthen processes and manage risk. We work with organisations of all types and sizes, providing guidance that is both strategic and practical.

Our services include:

• Tenancy drafting and advice
• Policy reviews and drafting
• Creation of template document suites, including notices and letters
• Stock audits covering licences, tenancies and leases
• Audits of complaints-handling processes
• Housing Ombudsman compliance reviews
• Housing Benefit compliance
• Anti-social behaviour (ASB) case reviews

We also provide tailored training programmes to build capability within client teams. Led by an accredited trainer, our sessions range from short webinars and lunch-and-learn workshops to in-depth, in-person training. Training topics include:

• Housing Ombudsman: achieving compliance
• Service charges and ground rent, including shared ownership and leasehold arrears
• Legal tools to address Anti-Social Behaviour
• Tenancy management, including assignment, mutual exchange and succession

Where appropriate, we also support clients whose advisory needs intersect with commercial property structures or lease arrangements, referring into our specialist commercial lease lawyers to ensure continuity and precision. Our close collaboration across practice areas ensures clients receive advice from the right specialist at each stage.