The FCA’s New Consumer Duty

Categories:
Banking, Capital Markets & Property Charging Litigation & Dispute Resolution

If you have FCA permission to carry out regulated activities in relation to consumer credit, the new Consumer Duty will apply to you. Alice Overton and Matthew Garbutt share details of the new duty, the FCA’s expectations (for housing associations in particular) and what you need to do before it comes into force in July 2023.

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